Stories from our participants.
Steven B.
He was homeless attending treatment due to being court-ordered after receiving a misdemeanor charge. He would sleep relatively close to NHCC so that he could arrive on time for IOP group. (He had better attendance than any of my housed group members). He was still in active methamphetamine use while he was attending treatment initially. After one brief stay in detoxification, he got out and immediately returned to use. I informed Steven that if he could provide a clean UA, he could get into an Oxford House and discussed the possibility of getting back into detoxification. He was certain that he could interrupt his use on his own. We set a deadline for the following Monday. He provided a clean UA on our agreed upon date. From there, he got into an Oxford House, got a job at Alsco, was building his savings, and to my knowledge is still sober and living in the Kiernan Oxford House. I believe he should be coming up on around a year sober this Summer.
Anonymous
A former client of mine entered treatment late in her pregnancy seeking substance use services and fully engaged in intensive outpatient care before enrolling in co-occurring disorder treatment. Through consistent participation in groups, individual sessions, community support meetings, and random urinalysis, she demonstrated strong commitment to recovery. Using cognitive behavioral therapy and motivational interviewing, she developed the skills and confidence to continue progressing in her recovery journey. Today, with over a year in recovery, she is a devoted mother of two, leads a Wellbriety group in Spokane, and is pursuing certification as a peer support specialist.
Tilford G.
Sun Ray CourtBegan treatment in May of 2025 when he was DCYF involved with his newborn twin sons. After struggling initially to maintain sobriety, he completed a 30-day stay at Sun Ray Court and has remained sober from all illegal substances since his discharge. Throughout his recovery journey, he has successfully balanced the demands of treatment while serving as a full-time single father to his two other children. At the end of May, he is expected to regain full custody of his twin sons, allowing their reunification with the rest of the family.
Anonymous
New Horizons Care Center has been a lifesaver — and Dustin deserves major recognition.
I came in overwhelmed, trying to balance a new travel-heavy job while staying compliant with probation and UA requirements. Instead of taking my money and rushing me through intake, the front desk told me to hold off until we could confirm the program would actually work for my situation. That alone showed honesty and integrity.
When Dustin called, he didn’t give me a generic answer. He listened, asked the right questions, and walked me through what could be done. My case wasn’t routine, but he still said, “We’ll figure it out.” By the end of that call, he took me onto his caseload, and for the first time in a long time, I felt real hope.
Other facilities either didn’t offer telehealth or shut me down with quick “no, we can’t do that” responses. Dustin took the opposite approach — he cared, he problem-solved, and he helped me build a plan that kept my job on track while still meeting every treatment and probation requirement. After 25+ years of dealing with addiction programs, I have never felt this level of genuine care.
Huge thanks also to Chris, my telehealth counselor, who treated me like an individual and helped me find workable solutions so I never had to miss class or work.
And to the amazing woman who helped me get medical insurance — you went above and beyond, spending over two hours on the phone with me and providers so I wouldn’t be crushed by financial stress. I’m sorry I don’t remember your name, but I won’t forget what you did for me.
If you need a team that truly cares and actually helps you move forward, New Horizons — especially Dustin — is the place to go. Highly recommend.
Lisa P.
Ask for Heidi. She IS what this business is all about. She truly has been a blessing and I am so grateful for her guidance and relatable feedback!
I consider myself very lucky to have ended up in her office for my assessment. (I truly believe it was not “by chance” and was no “accident”).
I say that because, in my experience, my success relied primarily on my ability to connect with my treatment provider. It played an essential part of my willingness to see things through and to fully open up. I needed to feel I was in a safe space. With someone who I could trust. Someone who I believed had my best interests in mind. Someone I felt had a genuine desire to aid in my recovery.
I proudly admit that she checked each and every one of those boxes. I had an instant connection with her and feel it remained that way, consistently, throughout the entirety of my treatment.
I owe her a giant “thank you” for her constant kindness, for her unique approach, and for her continued wisdom and encouragement.
She is an incredible asset to this field and the way that she genuinely care for those still suffering is inspiring and remarkably beautiful.
10/10 RECOMMEND!