For Families & Resources
At New Horizon Care Centers, we understand that recovery and healing affect the entire family. Whether your loved one is beginning treatment, continuing their recovery journey, or navigating mental health challenges, families and support systems play an important role in long-term success.
Our goal is to provide families with education, encouragement, community resources, and compassionate support throughout the treatment process.

Supporting a Loved One in Treatment
Watching someone you care about struggle with substance use, mental health concerns, gambling disorder, or other life challenges can feel overwhelming. Recovery is a process, and families often benefit from support and education as well.
Families can help support recovery by:
- Encouraging participation in treatment and recovery services
- Practicing healthy communication and boundaries
- Learning about addiction, mental health, and trauma
- Participating in family-centered services when available
- Connecting with peer and community support resources
- Celebrating progress and small successes
Every recovery journey is unique, and healing takes time. Our team strives to create a safe and respectful environment for both clients and their families.
Family-Centered Services
New Horizon Care Centers offers programs and services designed to support individuals and families together whenever possible. Depending on the program, services may include:
- Parenting support and education
- Family counseling referrals
- Case management and resource coordination
- Peer support services
- Recovery planning and relapse prevention education
- Coordination with courts, CPS, healthcare providers, and community partners
Isabella House
Isabella House provides residential treatment and support services for pregnant and parenting women, including mothers with young children. The program focuses on strengthening families while supporting long-term recovery, parenting skills, and stability.

Community Resources
Families and individuals may benefit from additional community support services during treatment and recovery. Below are commonly requested resources in the Spokane community.
Crisis & Emergency Support
Emergency: Call 911 if someone is in immediate danger. 988 Suicide & Crisis Lifeline: Call or text 988 for free, confidential crisis support. Frontier Behavioral Health Crisis Services. Regional Crisis Line: 1-877-266-1818
Substance Use & Mental Health Resources
Support groups and recovery meetings. Mental health counseling services. Medication management resources. Peer recovery support programs. Community behavioral health services.
Family & Parenting Resources
Parenting education programs. Childcare and family assistance resources. CPS and family reunification support. Housing and transportation assistance. Employment and vocational support services.
SAMHSA — Substance Abuse & Mental Health Services Administration
SAMHSA National Resources. Provides educational materials, treatment locators, and recovery resources for individuals and families.
Washington Recovery Help Line
Washington Recovery Help Line. Offers confidential support and resource referrals for substance use, mental health, and problem gambling concerns.
National Alliance on Mental Illness (NAMI)
NAMI Family Resources. Provides education, advocacy, and support resources for families navigating mental health challenges.
Frequently Asked Questions
Contact Our Team
If you have questions about treatment programs, family involvement, or available resources, our staff is here to help.
Contact New Horizon Care Centers
Phone: (509) 624-1244
