Admissions & Getting Started
Beginning treatment can feel overwhelming, but you do not have to navigate the process alone. At New Horizon Care Centers, our team is committed to making the admissions process welcoming, supportive, and straightforward from your very first call.
Whether you are seeking support for substance use, mental health concerns, gambling disorder treatment, co-occurring disorders, or recovery support services, we are here to help you take the next step toward healing and stability.
Getting Started
01
Talk to Someone
Whether it’s a free walk-in evaluation, a phone call, or you’re coming into a program on your first day, we’ll make sure you get connected with the right people.
02
Complete an Assessment
A chemical dependency or behavioral health assessment helps identify your needs and determine appropriate treatment recommendations. Assessments may be completed through New Horizon Care Centers or another qualified provider.
03
Submit Required Information
Depending on the program you are entering, requested documentation may include:
- Assessment or referral paperwork
- Insurance or Medicaid information
- Medication information and prescriptions
- Court or legal documentation (if applicable)
Our admissions team will review your information and discuss eligibility, placement options, and program availability.
04
Schedule Admission or Intake
Once approved, our staff will coordinate your intake appointment, admission date, or placement on a waitlist if needed. We work closely with referral sources, detoxification facilities, courts, healthcare providers, and community partners to support a smooth transition into care.
05
Start Getting Help That Lasts
Upon admission, you will meet with staff to complete intake paperwork, review treatment expectations, and begin developing an individualized care plan tailored to your goals and strengths.
Programs & Services Available
New Horizon Care Centers offers a range of treatment and recovery services, including:
- Outpatient Substance Use Disorder Treatment
- Intensive Outpatient Programs (IOP)
- Mental Health Counseling
- Co-Occurring Disorder Treatment
- Problem Gambling Treatment
- Residential Treatment Programs
- Parenting & Family Support Services
- Peer Support & Recovery Services
- Telehealth Services
Programs are designed to provide compassionate, individualized care in a safe and supportive environment.
Sun Ray Court
Sun Ray Court provides residential substance use treatment services for adult men age 18 and older. Individuals must complete an assessment prior to admission and arrive ready to participate in treatment services. Withdrawal management services are not provided onsite.
Isabella House
Isabella House serves pregnant and parenting women, including women with children under the age of five. The program offers support for women with substance use and co-occurring mental health needs and helps coordinate with DCYF and family systems when needed. Medication Assisted Treatment (MAT) services are accepted.
Insurance & Payment Options
New Horizon Care Centers accepts many insurance plans, including Medicaid/Apple Health and private insurance plans. Additional payment options may be available depending on program eligibility and funding sources. Please contact our team to verify coverage and discuss financial questions.
Get in Touch
Downtown Spokane Outpatient Services
701 E. 3rd Avenue
Spokane, WA 99202
(509) 838-6092
Spokane Valley Outpatient Services
15407 E. Mission Avenue
Spokane Valley, WA 99037
(509) 927-1543
Isabella House Admissions
(509) 624-1244 ext. 1122
isabellaintake@nhccspokane.org
Fax: (509) 624-6240
Sun Ray Court Admissions
(509) 456-5465
intake@NHCCSpokane.org
Fax: (509) 456-5710